Frequently Asked Questions
Everything you need to know about your TGC Collectables experience.
How do I know the items are authentic?
At TGC Collectables, authenticity is our priority. Every piece of apparel and accessory undergoes a rigorous multi-point inspection by our in-house experts to ensure it meets our strict standards of quality and brand integrity.
What are your shipping times and costs?
We offer standard shipping (3-5 business days) and express shipping (1-2 business days). Shipping costs are calculated at checkout based on your location, and we provide free standard shipping on all orders over $150.
Can I return or exchange an item?
Yes, we accept returns and exchanges within 14 days of delivery, provided the items are in their original condition with all TGC security tags attached. Please note that certain limited-edition releases may be final sale.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Afterpay for eligible customers.
How should I care for my TGC apparel?
To preserve the longevity of your items, we recommend following the specific care label instructions found inside each garment. Generally, we suggest washing on a cold, gentle cycle and hanging to dry to prevent shrinkage or print damage.
Do you ship internationally?
Yes, TGC Collectables ships to over 50 countries worldwide. International shipping rates and estimated delivery times vary by destination and will be displayed during the checkout process.